Effective Date: April 29, 2025
Last Updated: April 29, 2025
Welcome to WIM-OFFROAD. These Terms & Conditions govern your use of our website at WIM OFFROAD and all related services, including the purchase of products. By accessing or using our Site, you agree to be legally bound by these Terms. If you do not agree, please do not use our Site.
1. Company Information
WIM-OFFROAD is a U.S.-based Online retailer located in Illinois, specializing in aftermarket parts and accessories for all-terrain and utility-terrain vehicles (ATVs & UTVs), including tires, wheels, suspensions, and more.
2. Eligibility
To use this website and place orders, you must:
- Be at least 18 years old
- Have legal capacity to enter into a binding contract
- Provide accurate and complete information when registering or ordering
3. Account Registration
Customers may create an account to save order history and manage shipping details. By registering:
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to provide current, complete, and accurate information.
- We reserve the right to suspend or terminate accounts found to be fraudulent or in violation of these Terms.
4. Product Descriptions and Availability
We make every effort to ensure our product listings are accurate. However:
- Descriptions, images, and pricing may contain errors or be subject to change without notice.
- Availability is not guaranteed. Items may sell out or be discontinued at any time.
- We reserve the right to cancel any order if a product is mispriced or unavailable.
5. Pricing and Payment
- All prices are listed in U.S. Dollars (USD).
- Prices do not include taxes unless stated; however, WIM-OFFROAD currently offers sales tax only for Illinois.
- We accept payments via secure gateways (e.g., PayPal, Visa, Master, Discover and American Express cards).
- By submitting payment, you authorize us to charge the full amount including applicable shipping or discounts.
- Orders with invalid, mismatched, or unverifiable shipping addresses will be held for review.
- If we are unable to confirm your address, your order may be canceled and refunded.
6. Order Confirmation and Processing
- You will receive an email confirmation upon placing an order.
- Orders are typically processed within 1–3 business days.
- We reserve the right to refuse or cancel any order for reasons including suspected fraud, incorrect pricing, or shipping restrictions.
7. Shipping Policy
- We offer free shipping to all U.S. states (excluding U.S. territories and PO Boxes unless arranged in advance).
- Carriers include UPS, FedEx, USPS, and others depending on destination and item.
- Delivery timelines vary based on location and product availability.
- Customers are responsible for providing accurate shipping addresses. WIM-OFFROAD is not responsible for delayed or lost shipments due to incorrect information.
8. Returns & Exchanges
Returns are accepted within 10 days of delivery.
- Items must be:
- In new, unused condition
- In original packaging with all accessories
- Return shipping is the buyer's responsibility unless due to a WIM-OFFROAD error (e.g., wrong item shipped).
- Refunds will be issued to the original payment method within 7 business days after inspection.
- Non-returnable items include:
- Special-order or customized products
- Installed or used parts
- Clearance or final-sale items
9. Warranty Policy
- Products sold by WIM-OFFROAD may include manufacturer warranties, which vary by brand.
- We do not offer in-house warranties unless specifically stated.
- Warranty claims must be submitted according to the manufacturer’s policy.
10. Limitation of Liability
To the fullest extent permitted by law, WIM-OFFROAD and its affiliates shall not be liable for:
- Any indirect, incidental, punitive, or consequential damages Loss of profits or data
- Damages resulting from use or inability to use our Site or products
- Our total liability shall not exceed the amount you paid for the product in question.
11. Intellectual Property
- All content on the Site (including logos, images, product data, and text) is the property of WIM-OFFROAD or its content providers.
- You may not reproduce, copy, distribute, or exploit any content without written permission.
12. User Conduct
You agree not to:
- Use the Site for illegal or fraudulent purposes
- Attempt to hack or interfere with website security
- Upload or distribute viruses or malicious code
- Harvest or misuse customer data
- Violation of these terms may result in account suspension or legal action.
13. Third-Party Links
Our website may contain links to external sites that we do not control. We are not responsible for the privacy practices, terms, or content of those websites. Use them at your own risk.
14. Privacy Policy
Your use of the Site is also governed by our Privacy Policy which outlines how we collect, use, and protect your personal information.
15. Force Majeure
WIM-OFFROAD shall not be held liable for delays or failure in performance due to events beyond our reasonable control, including acts of God, natural disasters, war, labor disputes, or government restrictions.
16. Termination
We reserve the right to suspend or terminate your access to the Site at our sole discretion, with or without notice, for conduct that violates these Terms or is otherwise harmful to WIM-OFFROAD or other users.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Illinois, United States. Any disputes shall be resolved exclusively in the courts located in Illinois.
18. Changes to Terms
We may update these Terms from time to time. Changes will be effective upon posting to this page. Your continued use of the Site after any updates constitutes your agreement to those changes.
19. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us:
WIM-OFFROAD
Email:
Phone:
Location: Illinois, United States
Website: https://www.wimoffroad.com
